Terms & Conditions

Last updated: May 2026

Service Description

TrashCans2Curbs provides recurring curbside trash bin movement services. On your scheduled trash day, we move your bins to the curb - and, if you've added the option, bring them back afterward.

Subscription & Billing

Service is offered on a recurring monthly subscription. Payments are processed securely through Stripe, and your subscription automatically renews each month unless you cancel. You can manage or cancel your subscription anytime from your account dashboard.

Customer Responsibilities

To help us serve you reliably, please:

  • Provide an accurate service address
  • Make sure your bins are accessible on your trash day
  • Secure any pets
  • Keep walkways reasonably safe and clear
  • Unlock gates if access is required

Service Availability

Service is provided on a best-effort basis. We don't guarantee exact pickup times, uninterrupted service, or the same service time every week. Delays may occur due to:

  • Weather
  • Holidays
  • Vehicle issues
  • Municipal schedule changes

Missed Service & Liability

TrashCans2Curbs moves your bins, but we don't control your municipal sanitation service. We are not responsible for:

  • City sanitation delays or missed municipal pickups outside our control
  • Overflowing bins
  • Bins made inaccessible after we visit
  • Blocked driveways
  • HOA fines
  • Wildlife or trash spills

Cancellation

You may cancel at any time before your next billing cycle. Service continues through the end of the period you've already paid for.

Account Suspension

We reserve the right to suspend or end service for abuse, fraud, unsafe property conditions, or harassment of our team.

Governing Law

These terms are governed by the laws of the State of Ohio.

Questions about these terms? Visit our Contact page.